Innovation Roundtable Insights

45. Making ABB Able to Work Iteratively and Emphasize Customer Needs

August 06, 2019 Tim Scanlon, ABB Season 1 Episode 46
Innovation Roundtable Insights
45. Making ABB Able to Work Iteratively and Emphasize Customer Needs
Chapters
Innovation Roundtable Insights
45. Making ABB Able to Work Iteratively and Emphasize Customer Needs
Aug 06, 2019 Season 1 Episode 46
Tim Scanlon, ABB

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Tim Scanlon, Group Vice President Customer Experience & Innovation at ABB, sat down with us to share his view of how to best approach customer needs and integrate these insights into product development. Scanlon also outlines how agile methods can co-exist with more rigid waterfall processes, as well as where design thinking can be an effective method to employ.

Show Notes

* Thanks for listening! Please help us improve by filling in this short 1-minute survey *

Tim Scanlon, Group Vice President Customer Experience & Innovation at ABB, sat down with us to share his view of how to best approach customer needs and integrate these insights into product development. Scanlon also outlines how agile methods can co-exist with more rigid waterfall processes, as well as where design thinking can be an effective method to employ.