Serge Hermans, Head of Innovation Personal Care at Philips, discusses the role emerging technologies play in enabling new personalized solutions to consumers. In its move beyond products, Philips has implemented a wealth of changes to enable more experimentation and testing with users. Serge deliberates upon a few of his learnings from this work and his current role.
This episode was recorded at the Innovation Roundtable workshop hosted by Philips in Amsterdam on AI, Quantum Computing & Digital Experiments.
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