Innovation Roundtable Insights
The Innovation Roundtable® Insights Podcast features interviews with leading corporate executives and professors in the innovation landscape. Our aim is to delve deep into innovation issues, ask the hard questions and illuminate perspective in key areas, such as innovation culture, emerging tech, digital transformation, and more.
Innovation Roundtable Insights
18. Utilizing Big Data and Automation to Realize Vodafone's Digital Service Transformation
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Christopher Holmes, Vodafone
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Season 1
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Episode 18
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Christopher Holmes from Vodafone draws upon his experience as Head of Future Operations in our interview with him in November 2017. The conversation involves the innovation processes at Vodafone, and how they have improved their customer services with emerging technologies and driven their own digital transformation.