Innovation Roundtable Insights
The Innovation Roundtable® Insights Podcast features interviews with leading corporate executives and professors in the innovation landscape. Our aim is to delve deep into innovation issues, ask the hard questions and illuminate perspective in key areas, such as innovation culture, emerging tech, digital transformation, and more.
Innovation Roundtable Insights
27. Applying Design Thinking at Deutsche Telekom to Reveal Customer Needs & Predict Technology Trends
•
Stefan Kohn, Deutsche Telekom
•
Season 1
•
Episode 27
Stefan Kohn, Vice President of the Telekom Design Gallery sits down with us to explain how Deutsche Telekom does innovation and design thinking. Kohn discusses, among other topics, how the organization uncovers latent customer needs, how it predicts trends through technology scouting and analyzing customer behavior, and how it places focus on diverse internal teams.